Responsible Gaming

Introduction

At smarcos.net, we are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. We strongly encourage all players to gamble within their means and to understand that the house always has an edge. Please play responsibly and never gamble more than you can afford to lose.

Age Verification

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use 1win and participate in gambling activities. By accessing this website, you confirm that you meet the legal age requirement in Brazil. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Please be aware of the following warning signs that may indicate a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding gambling activities from family, friends, or loved ones
• Gambling for longer periods than intended
• Feeling anxious or irritable when unable to gamble
• Using gambling to escape negative emotions or problems
• Needing to gamble with increasing amounts of money to feel the same excitement
• Failed attempts to reduce or stop gambling
• Borrowing money to gamble or pay gambling debts
• Neglecting work, school, family, or other important responsibilities

If you recognize any of these signs in your behavior, please seek help immediately.

Self-Help Tools

1win provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Reality Checks: Enable notifications at regular intervals to remind you how long you've been playing
• Self-Exclusion: Temporarily or permanently block your account if you need to take a break from gambling
• Cool-Off Period: Take a mandatory break from your account for a set period

To access these tools, please visit your account settings on the 1win platform or contact our customer support team.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:

Brazil

• CVV (Centro de Valorização da Vida): Telephone: 188 (available 24/7) - emotional support and crisis intervention
• SENAD (Secretaria Nacional de Políticas sobre Drogas): Provides information and resources for substance abuse and behavioral addictions

International Support

• Gamblers Anonymous: www.gamblersanonymous.org - 12-step program available in multiple countries
• National Council on Problem Gambling (USA): www.ncpgambling.org
• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org

Call to Action

If you believe you have a problem with gambling, please seek help now. There is no shame in asking for support. Trained counselors and support groups are available to help you regain control of your life. Reach out to one of the organizations listed above or contact the CVV helpline at 188 in Brazil. Remember: recovery is possible, and help is available.

For more information about responsible gambling or our self-help tools, please contact our customer support team at smarcos.net or visit the 1win responsible gaming page.